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tiRimborso (Ticket refund)

New refund option for Economy and Super Economy: if your plans change, we’ll refund you!

With the “tiRimborso” (Ticket refund) option, Economy and Super Economy tickets are now refundable!

Purchase the “tiRimborso” (Ticket refund) option at the same time as you purchase your ticket, at a cost of just €2 for Super Economy and €1 for Economy tickets on all sales channels.

With this option, you can request a refund up to 2 days prior to the departure of your booked train, subject to a 10% deduction to the original amount paid. The amount will be credited to the same payment method you used for your original purchase.

The option is valid for travel on Frecciarossa, Frecciargento, Frecciabianca, Intercity, Intercity Notte and Eurocity trains on national routes. It cannot be purchased for tickets with a total cost less than or equal to €10. The amount paid for the “tiRimborso” (Ticket refund) option is non-refundable and does not contribute to the calculation of the refundable or compensable amount.

The purchase of the “tiRimborso” (Ticket refund) option does not contribute to the collection of points with the CartaFRECCIA programme.