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The desks: a service dedicated to Frecce customers

The AV desks operate every day of the year in the stations of:

  • Turin Porta Nuova,
  • Verona Porta Nuova
  • Milan Central,
  • Milan Porta Garibaldi,
  • Padua
  • Venice Mestre,
  • Venice Santa Lucia,
  • Bologna Centrale,
  • Florence Santa Maria Novella,
  • Rome Termini,
  • Naples Afragola,
  • Naples Centrale

 The Trenitalia personnel will be at your disposal to:

  • Change bookings for AV tickets
  • Provide commercial information (special offers, fares, access conditions, buying channels) and on the availability of places;
  • Give information on welcoming services and train times, (stops and connections);
  • Give information in real time on train progress (punctuality, carriages make up, arrival and departure platforms);