Located in the immediate vicinity of the departure platforms of the Freccia/Intercity trains and manned by specialised staff, the Frecciadesks offer a welcome and assistance service to Freccia and Intercity customers including:
- changes to bookings and last minute ticket changes
- sale of tickets with POS payment (Credit/Debit Cards, Cash Cards)
- commercial information (promotions, prices, service conditions, etc.)
- information on the availability of seats on Freccia/Intercity trains
- information on Trenitalia services present in the station and on board the train
- real-time information on rail traffic and train timetables.
Frecciadesk timetables
The Frecciadesk service is active 7 days a week* in the following stations and with the following times: