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* The service may be subject to changes in opening hours and days depending on specific operational requirements.
At the station
The desks: a service dedicated to Frecce customers
Located in the immediate vicinity of the departure platforms of the Freccia/Intercity trains and manned by specialised staff, the FrecciaDesks offer a welcome and assistance service to Freccia and Intercity customers including:
- changes to bookings and last minute ticket changes
- sale of tickets with POS payment (Credit/Debit Cards, Cash Cards)
- commercial information (promotions, prices, service conditions, etc.)
- information on the availability of seats on Freccia/Intercity trains
- information on Trenitalia services present in the station and on board the train
- real-time information on rail traffic and train timetables.
The FrecciaDesk service is active 7 days a week* in the following stations and with the following times.
FrecciaDesk timetables
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At the station
The exclusive FRECCIALounge, reserved for CartaFRECCIA Gold and Platinum holders, are located near the AV platforms in the main Italian stations.
At the station
Take advantage of the wait for the train to relax or to continue working, inside the FRECCIAClub in fact, you will find many services designed specifically for your needs.
