The AV desks operate every day of the year in the stations of:

• Turin Porta Nuova,
• Verona Porta Nuova
• Milan Central,
• Milan Porta Garibaldi,
• Padua
• Venice Mestre,
• Venice Santa Lucia,
• Bologna Centrale,
• Florence Santa Maria Novella,
• Rome Termini,
• Naples Afragola,
• Naples Centrale

 The Trenitalia personnel will be at your disposal to:

• Change bookings for AV tickets
• Provide commercial information (special offers, fares, access conditions, buying channels) and on the availability of places;
• Give information on welcoming services and train times, (stops and connections);
• Give information in real time on train progress (punctuality, carriages make up, arrival and departure platforms);