The AV desks operate every day of the year in the stations of:
- Torino Porta Nuova
- Verona Porta Nuova
- Milano Centrale
- Milano Porta Garibaldi
- Venezia Santa Lucia
- Venezia Mestre
- Bologna AV
- Firenze Santa Maria Novella
- Roma Termini
- Napoli
The Trenitalia personnel will be at your disposal to:
- Change bookings for AV tickets
- Provide commercial information (special offers, fares, access conditions, buying channels) and on the availability of places;
- Give information on welcoming services and train times, (stops and connections);
- Give information in real time on train progress (punctuality, carriages make up, arrival and departure platforms);