Trenitalia Gruppo Ferrovie dello Stato

Buy your regional ticket with Tap&Tap

Try TAP&TAP' 1, the new fast channel for purchasing Trenitalia's regional train tickets with your Visa, Mastecard or American Express contactless debit/credit card2, directly at the validating machines marked with the TAP&TAP pictogram.

With TAP&TAP, you can buy single tickets at the regular 2nd-class adult fare.
You can purchase one ticket for a single passenger with the same card. The purchase of several tickets or of reduced-rate tickets (e.g. for children) is not permitted. 

The service is active on the following lines:

PIEDMONT

  • Torino – Alba
  • Torino – Asti 
  • Torino Lingotto – Torino Aeroporto di Caselle – Germagnano
  • Torino – Bardonecchia
  •  Rivarolo-Chieri
  • Pinerolo-Chivasso
  • Fossano-Ciriè
  • Alba – Asti
  • Asti – Alessandria– Arquata Scrivia
  • Chivasso – Novara
  • Fossano – Ceva
  • Fossano – Limone

VENETO

All internal lines within the tariff boundaries of the Veneto region except for

  • the Venice – Portogruaro line
  • the stops at Peschiera del Garda, Carpane, Primolano, S. Nazario, Cismon del Grappa, Solagna.

TUSCANY

  • Firenze – Pisa – Livorno
  • Pisa Centrale – Carrara
  • Pisa Centrale – Lucca
  • NEW Firenze – Lucca
  • NEW Empoli – Siena
  • NEW Pistoia – Pracchia
  • NEW Lucca – Viareggio
  • NEW Prato – Vernio

SARDINIA

  • Cagliari – Elmas Aeroporto

SICILY

  • Palermo Punta Raisi – Palermo Centrale
  • NEW  Palermo – Messina

To travel, follow these simple directions: 

 

1. Hold your credit/debit card near the 'TAP&TAP' validating unit before departure and wait for the audible signal, the green light and the message 'TAP REGISTERED CORRECTLY' on the display.

 

2. Get on board the train.

 

3. At the arrival station, hold the same credit/debit card3 near the 'TAP&TAP' validating unit to confirm the end of the journey and finalise the purchase of the ticket.

 

4. Click here to retrieve your travel information.

 

5. If you need support from an operator, you can contact the number 06-3000 (option 6). For the number 06 3000, the applicable rate is the urban or interurban rate defined by the customer's telephone service provider.

Register your credit/debit card under the 'TAP&TAP' profile in your Trenitalia reserved area, use it to TAP every time you travel on a regional train and, once the sum of single fares for the same route reaches the weekly, monthly, quarterly or yearly fare threshold, you will be able to make the remaining single journeys on the same route without further charges during the reference period (week, month, quarter or year).

 

Remember that you have to TAP both at the departure and arrival station, even if you have reached the 'best fare'.

 

Moreover, by registering your card, you can:

 

  • check the status of the TAPs carried out in real time;
  • view charges and check travel costs;
  • facilitate any assistance from call centre operators in using the 'TAP&TAP' system.

1 You can use TAP&TAP on the routes listed above and at intermediate stations. You can also use TAP&TAP to travel on the Leonardo express from Roma Termini to Fiumicino Airport and vice versa (in this case it will not be necessary to use the TAP when getting off). During the onboard check, simply provide the last 4 digits of the payment card used.

2 For American Express, only physical contactless cards can be used.

3 The same card must be used on departure and arrival. E.g.: If you tapped first with a physical card, the second tap should also be performed with the same physical card.