With the App, you can also:

• Purchase tickets for all trains and Regional Season tickets.
• Quickly purchase a ticket from the station nearest to you when you turn on geolocation.
• Retrieve your tickets by searching using the PNR and CP.
• Automatically receive journey and train status information with Smart Caring
• Quickly access your CartaFRECCIA and/or X-GO profile, which will allow you to view the QR code for your purchased tickets and all special offers exclusively for you.
• Save details on your favourite travelling companions and payment methods, which will allow you to quickly retrieve this information again during future ticket purchases.
• Quickly access Trenitalia social media platforms for information and assistance or send feedback on the use of the app directly from the Contacts section on the side menu.

Smart Caring is a totally free, real-time information service providing updates on train traffic.

If your train is delayed by more than 15 minutes, changes have been made to the regularly scheduled service or there are delays affecting the whole line, you will receive a notification that will allow you to reschedule your journey or inform you if there are replacement means or transport available to allow you to reach your final destination.

You can choose when you want to be updated and follow up to four trains to receive information on delays and alternative travel solutions.

If you have turned on the ‘updates on my journey’ service after payment, you will receive a journey reminder 24 hours before departure, you will receive real-time information on the departure platform on the day of travel, and a notification if your train’s departure or arrival time has been delayed by over 10 minutes.