If you want to contact our call centre, please call +39.06.5210550 everyday from 7am to 11.59pm, opt. 1 for English.
Between Midnight and 6:59 a.m. you can leave a message on voicemail.
An operator will contact you after 7 a.m. the following morning.
Assistance can be booked in any of the following ways:
- by calling 7/7, from 6.45 to 21.30, including public holidays:
> ABROAD: sala Blu of ROME: +39 06 47308579
> FROM ITALY: one of the 14 Sale Blu RFI by:
- free call number 800 90 60 60 (from landlines only) .
- national number 02.32.32.32 ordinary rate from landline or a mobile phone by going directly to one of the SALE BLU.
Ask for assistance on online purchases and on Cartafreccia programme or forward a claim online using the form online.