Trenitalia Gruppo Ferrovie dello Stato

The Smart is an offer which has limited seats and which is subject to special conditions of Sale and use.

The Smart offer is made up of two price levels: once the availability of seats offered at the first price level (the lowest) is used up, you can buy Smart tickets at a higher price in the second price category.
The availability of the seats, for both price levels, is however subject to limitations. 

The smart price offer allows a one-way journey to be made at an all-in price on the international routes of the following trains: 

  • Elipsos Train “Salvador Dalì”: Milan– Barcelona and return
  • Eurocity trains: Italy – Switzerland and return
  • Thello Trains: Italy - Parris and return i e viceversa
  • Germany  Germany Night trains: Italy-Munich and return
  • Allegro Trains : Italy - Wien and return


Prices include reservation of seat (2nd class only), couchette or bed, and are differentiated depending on the accommodation chosen and requested journey section.
The offer cannot be added on to other reductions in price for any reason (including those for children or groups) or to any special offers running on the purchase date.

Points and channels of sale

The Smart tickets may be purchased from: 

Trenitalia ticket desks ans self machines at the stations; 

  • Approved travel agencies; 
  • Call Center on 892021 (without area code, from land lines and mobile phones. The service is active only when calling from Italy, every day, round the clock. Cost from land phones € 0.30 connection charge and € 0.54 per minute including VAT);
  • Online from this site.


You cannot buy on board the train.

Timing of purchase

Subject to seats availability, the Smart offer can be purchased:

up until 7 days before date of the chosen train's departure, for these trains: Thello , Allegro and Germany Night

  • up until 14 days before departure date of the chosen train for Elipsos trains and EC Italy - Switzerland trains


For the trains Italy - Switzerland, subject to seats availability, you can buy the Smart tickets at the first price level (the lowest) only up until 14 days before the booked train's departure. The Smart tickets at the second price level (highest) can be bought up until 7 days before the booked train's departure.


Validity

The Smart ticket: 

is valid only for the day, category and train booked on;

  • cannot be altered;
  • is non-refundable, except for cases in which the journey cannot be made due through fault of the railway companies (train cancellation, track unusable, etc.). Smart tickets are valid for journeys on the Salvador Dalì train of the Elipsos company is refundable at 50% up until the train's departure.