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One of the objectives of Trenitalia, a wholly-owned subsidiary of FS Italiane S.p.A., is to guarantee that Italy has quality services available that satisfy the transport needs of travellers, both on a national level and European level. It is committed to making its industrial structure increasingly more modern and functional and to directing the company towards its goals of technological development and cost-efficient turnover, by working with loyalty and professionalism to compete in a global market.
Underpinning its mission, Trenitalia has established the safety and quality of the service it provides, the health of its workers and environmental protection as essential conditions for its business operations, and it believes that maintaining customer relations as its central focus is the best way to achieve a stable competitive advantage and create value for the shareholder.
The entire Trenitalia organisation, which is committed to meeting customer needs and market demands, ensures increasingly high safety standards and implements development and modernisation plans, while respecting social and environmental sustainability.
Trenitalia has brought together much of the know-how of the 160-year history of the Ferrovie dello Stato Italiane: a priceless legacy, now free from rigidity and constraints, that is enriched with new knowledge and skills on a daily basis, and acts as the driver for business operations, in terms of methods, instruments and guidelines.
Trenitalia aims to position itself among the main players in the European rail transport market and, with this in mind, it intends to pursue the following strategic objectives in the coming years:
