Lost property service

Search service for property lost on board Frecce trains

The lost property search service is for all customers of Frecciarossa, Frecciargento and Frecciabianca trains in the stations of Turin Porta Nuova, Milan Central, Venice Mestre, Venice Santa Lucia, Verona Porta Nuova, Padua, Brescia, Genoa Porta Principe, Bologna Central, Florence Santa Maria Novella, Ancona, Rome Termini, Naples Central, Bari, Foggia, Lecce and Reggio Calabria Central.

If, on alighting from a train at one of the stations mentioned above, you realise you have left an object on the train, promptly request activation of the service by contacting the Customer Service offices at the station.

In the event that the search is successful, you can agree on times and methods for returning your property with the staff of the Customer Service offices. The storage of objects will last the time strictly necessary for their return.

In case of non-collection and after several attempts to contact you for handing back, the objects found will be delivered to the local municipal office.

NOTE: the service has a commercial focus and does not replace the provisions of current legislation on the discovery of lost property (Italian Civil Code, Art. 927 et seq.).