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The desks: a service dedicated to Frecce customers

The AV desks operate every day of the year in the stations of:

  • Torino Porta Nuova
  • Verona Porta Nuova
  • Milano Centrale
  • Milano Porta Garibaldi
  • Venezia Santa Lucia
  • Venezia Mestre
  • Bologna AV
  • Firenze Santa Maria Novella
  • Roma Termini
  • Napoli

 The Trenitalia personnel will be at your disposal to:
  • Change bookings for AV tickets
  • Provide commercial information (special offers, fares, access conditions, buying channels) and on the availability of places;
  • Give information on welcoming services and train times, (stops and connections);
  • Give information in real time on train progress (punctuality, carriages make up, arrival and departure platforms);