For information and assistance, Trenitalia puts these services at customers' disposal:
- Customer Service (06 70607258). Operative Monday to Thursday from 9.30 am the 4.30 pm and on Fridays from 9.30 am to 1.00 pm 13.00

- E-mail: rapclientela.la@trenitalia.it

- Call Center 89 20 21

- Information Desks, ticket desks, travel agencies and this site

- Assistance for the disabled (ITALY-WIDE HELPLINE FOR DISABLED PASSENGERS 199 30 30 60) at the stations of Roma Termini and Fiumicino Airport. For further information on the disabled customer assistance service.