Travel conditions
Everything you need to know to get the most out of Trenitalia services
The Regulations include all Trenitalia rules and terms of service
for passenger transport.
The Traveller's Guide allows you to travel better informed with Trenitalia: trains, services, advice, suggestions for solving any travel problems, offers,
and promotions, useful addresses and more
RESTRICTED ACCESS AREA
Enter the restricted access area for Trenitalia customers:
To:
change your E-mail
change your password
subscribe to the newsletter
manage your IC Card reservations
change your reservations
verify the state of your orders
unsubscribe to the newsletter
consult your international orders
Ask for a refund online
View the summary of your online requests for refunds
CARTAVIAGGIO
Choose the Cartaviaggio that best fits your way of travelling: there's a world of services, opportunities and privileges. Plus, for each journey, you'll earn points towards exclusive prizes.
Consult the Lost and Found service (Only italian version)