Gruppo Ferrovie dello Stato

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National helpline

Assistance to disabled customers

The national helpline  199 30 30 60  operates every day, holidays included, from 7 am to 9 pm.

Costs from Land line (payable by caller - including Italian VAT)

Connection charge Charge per minute of conversation
6.12 Eurocent 2.64 Eurocent

Costs from mobile phones

Costs from mobile phones depend on your telephone service provider

Connection charge Charge per minute of conversation
Tra 12,40 e 15,49 Eurocent (approximate cost) Between 24.17 and 48 Eurocent (approximate cost)

Allowance Disabled Companion

la Carta Blu
The Blue Card is issued to  customers with allowance disabled companion. It's free of charge by the Blue Halls.

Sight impaired

Special Concession III for sight impaired

Invalids of war or public service

Special  concession VIII for invalids of war or public service
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