Have you bought on this website?
Find out all the online services dedicated to you: manage your online purchases, change your bookings, apply for a refund and other services.

Trenitalia Call Centers
For access to any type of Trenitalia service or information, the customers can contact the Call Center, active every day of the week from both fixed and mobile phones.

The Service Charter
A few indicators to provide a reliable assessment, in general terms, of our services and to check whether the objectives we had set ourselves have been reached.

Traveller's guide
Trenitalia's practical guide to better and more informed travel.