Freciarossa luggage transport
The luggage transport
service allows customers the facility, at some Frecciarossa stations
, to book a station porter for a given time to assist with baggage.
The stations of the service are Roma Termini, Florence S.M.N., Bologna Centrale and Milano Centrale
You can use the luggage assistance service simply by Calling the Trenitalia Call Center in Italy
on 89.20.21 (fee paying number
) up to 8 pm of the day before departure. When booking, you must give
the operator details about your journey and the PNR code
on your ticket; then you can coordinate over time and the place for meeting the porter.
For customers arriving
the place to meet is on the platform outside the carriage you have given, and at the actual arrival time of your train. For customers departing
the meeting place at the station is agreed on directly with the Call Center operator.
The service cost is 5 euros, which must be paid to the service porter on the spot.